When you’re searching for tickets to your next concert, game, comedy or theater show you’re not just buying a ticket. You’re securing that unforgettable moment when the lights go down and the crowd roars. At Vivid Seats, we make sure you get there with the best seats, the best, prices, and amazing perks you can’t find on StubHub.
At Vivid Seats, we are focused on giving fans more than just access to events. With our 100% Buyer Guarantee, our proprietary Deal Score ratings, and Vivid Seats Rewards, we make it easy to find great seats at a great value. From customer support to secure delivery, we are committed to creating the most reliable, safe and rewarding experience every step of the way.
Let’s break down how Vivid Seats compares to StubHub and why millions of fans continue to choose us for their live event tickets.
Vivid Seats Prices vs. StubHub Prices
When shopping for tickets, you want to know you’re getting the best deal possible. At Vivid Seats, we’re committed to giving our customers the lowest prices in the industry. Wondering if Vivid Seats is cheaper than StubHub? Take a look at the side-by-side price comparison below to see how we stack up. StubHub prices are on the left, Vivid Seats prices on the right.
Next time you’re looking for tickets on StubHub, stop and see if you’re getting the lowest price available. It’s likely that Vivid Seats is cheaper than StubHub for the same tickets.
Vivid Seats Rewards: The Loyalty Program StubHub Doesn’t Have
Unlike StubHub, which does not offer a loyalty program, Vivid Seats gives every fan a chance to earn rewards with every ticket purchase.
With Vivid Seats Rewards, you earn one stamp for each ticket you buy. After collecting 10 stamps, you'll receive a Reward Credit equal to the average value of those tickets before taxes and processing costs.
The program goes beyond just savings. As you continue attending events, you can unlock even more benefits like surprise seat upgrades, exclusive experiences, and VIP perks. Whether you're going to one event or ten, Vivid Seats rewards your loyalty and helps you save on future moments.
If you're looking for more than just a ticket—Vivid Seats gives fans real value for showing up and showing out!
Vivid Seats 100% Buyer Guarantee vs. StubHub FanProtect Guarantee
In the rare event that a customer is unable to attend their event due to a ticketing issue, they can rest assured that the situation will be made right. Vivid Seats offers a 100% Buyer Guarantee, which promises that your transaction will be secure, that your tickets will be delivered before your event, and that your tickets will be valid and authentic, or you will receive your money back.
Thank you @VividSeats for the quick refund from the Jason Aldean tickets! Love vivid seats!
— '''' (@Sammy_Stylesss) October 4, 2019
StubHub highlights its FanProtect Guarantee, which states that they will “go out of our way to find replacement tickets if there is an issue with your order.” However, some customers haven’t had the best luck with the policy.
The FanProtect 100% guarantee by @StubHub is anything but. Bought two tickets to a game that were supposed to be together... turns out they were on opposite sides of an aisle. Stubhub says “no way seller could have known.” Offered resolution was crap. Stubhub sucks.
— Jennifer (@jmtaylor1977) October 7, 2019
Update: @StubHub 's FanProtect Guarantee is a lie. Purchased fake tickets, was given an 'inconvenience voucher' for 75% of the amount. What I wasn't told, is that this was supposed to be in lieu of an actual refund. That's not purchase protection, it's fraud. https://t.co/pYyCSJufP3
— Ben Carroll (@bs_carroll) August 3, 2019
Vivid Seats Customer Service Compared to StubHub
At Vivid Seats, the customer experience is at the center of everything we do. From the moment you start browsing tickets to the moment you arrive at your event; our dedicated customer service team is here to support you. Whether you need help with an order, delivery, or general questions, you can connect directly with a Vivid Seats representative.
This commitment to service has earned Vivid Seats national recognition. We’ve been consistently named by Newsweek as one of America’s Best Companies for Customer Service in the ticketing category five years in a row.
Why Buy From Vivid Seats?
Whether it’s a sold-out concert or a championship game, Vivid Seats gets you there for less with rewards that keep giving back. Next time you search StubHub, check Vivid Seats first. You’ll save money, earn perks, and join millions of fans who choose us every day.
Disclaimer: Please note that StubHub and our company Vivid Seats are competitors and in no way affiliated with one another.